·       Bachelor’s degree

·       Insurance Designation (AIC, etc) preferred

·       5years claims experience (2 years of prior casualty handling experience)

·       Knowledge of casualty insurance policies (both auto and property)

·       Knowledge of medical terminology

·       Knowledge of Fair Claims Practice Act

·       Knowledge of negligence laws of various states including statutes and vehicle codes

·       Knowledge of generally accepted loss reserving practices

·       Knowledge of litigation practices and principles, including management of defense counsel

·       General knowledge of automobile mechanical and body repair methods

·       General computer knowledge, including Word and Excel type programs

·       Effective written and verbal communication skills

·       Effective time management skills

·       Experience in prioritizing, organizing, and making decisions

·       Discretion and judgment in determining negligence and evaluation of fair value of claims

·       Professional appearance and attitude

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·       Verifies coverage and identifies potential exposures and coverage issues

·       Investigates facts surrounding claims and documents all investigations to include scene investigations, statements, diagrams, police reports, etc.

·       Determines liability exposure and appropriate reserving

·       Maintains active diary and reporting

·       Reviews appraisals and medical information for settlements

·       Identifies subrogation possibilities and handles salvage disposal

·       Makes fair and equitable claim settlements within authority and requests approval from Manager for anything outside authority level

·       Secures necessary Medicare and lien releases, etc.

·       Manages litigated files and works with defense counsel

·       Participates in the training and growth of less experienced adjusters

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