Madison Mutual Insurance Company has been around for over 100 years because it's an excellent place to work and grow professionally. Come join us!
Under close supervision, investigates, evaluates, and resolves routine auto property/liability claims based on coverage, appraisal, and verifiable damage. Corresponds with policyholders, claimants, witnesses, attorneys, etc. to gather important information to support contested insurance claims. Prepares reports of investigation findings. May conduct field evaluations to inspect and document damage or loss.
· Associate level/2-year college degree or sufficient progress towards Bachelors/4-year level degree
· General knowledge of automobile mechanical and body repair methods
· General computer knowledge, including Word and Excel type programs
· Effective written and verbal communication skills
· Effective time management skills
· Experience in prioritizing, organizing, and making decisions
· Professional appearance and attitude
· Verifies coverage and identifies potential exposures and coverage issues
· Investigates facts surrounding claims and documents all investigations to include scene investigations, statements, diagrams, police reports, etc.
· Determines exposure and appropriate reserves
· Maintains active diary and reporting
· Reviews estimates and appraisals for settlement
· Manages automobile repair process and manages rental exposure
· Identifies subrogation possibilities and handles salvage disposal
· Makes fair and equitable claim settlements within authority and requests approval from Manager for anything outside authority level
Salary range is $47K - $67K annually