F.A.Q.

If my automobile is involved in an accident, do I always need to secure two estimates?

Estimates are not required if you select a Madison Mutual Direct Repair collision shop. Go to www.Madisonmutual.com and select- Find a Body Shop to locate a direct repair collision shop near you. You may take your vehicle to any DRP collision shop to begin repairs immediately.

Does my comprehensive deductible apply if my windshield is repaired from a stone chip?

No. The deductible applies only if the entire windshield is replaced. We offer an optional coverage endorsement to waive the deductible on windshields also.

If my home or vehicle is vandalized, or my personal property or vehicle is stolen, what should I do?

Please notify the police and contact us.

If a tree falls on my home during a windstorm, does my homeowner’s policy provide coverage to remove the tree from the home and the premises?

Yes, We will pay a reasonable amount to remove the tree from your home and an additional amount up to $1000 from your premises. Your policy also provides coverage for repairs to your home. Please contact us to report any claim.

Does my homeowner’s deductible apply on every claim?

Yes. The deductible applies on a per occurrence (per claim) basis. If multiple claims occur in a policy year, a deductible applies each time a separate claim takes place. Carrying a higher deductible may result in lower premiums. Your local agent can assist you.

My jewelry is scheduled on my homeowner’s policy for a specific amount. What is this the amount I receive if my jewelry is lost or stolen?

You will receive the replacement value subject to the specific limit. This is based on the same kind/quality of the item lost or stolen. No deductible applies to scheduled jewelry.

Why should I buy rental insurance?

The simple answer to the above question is because rental insurance is the only way to cover your personal belongings if you rent an apartment. Landlords aren’t responsible for damages to renters’ personal effects in case of a loss. In other words, tenants have to replace their personal belongings themselves unless they buy renters insurance.

What is an Umbrella Liability Policy and why do I need it?

Your home, auto, farm or business policies cover you for certain risks and specific limits. But sometimes you might need more coverage than these policies can provide. An Umbrella policy is designed to protect you against a catastrophic lawsuit or judgment. It provides an additional layer of coverage over and above the liability coverage found in your primary insurance policies; policies like your home, auto, farm or business liability policies.

It can help to protect you from a potential financial catastrophe. In today’s litigious society, it’s not uncommon to hear about very large jury awards. An Umbrella policy can help to protect the assets that you’ve worked hard for and accumulated over the years.

Review the liability limits listed in your home, auto, farm or business policies – if a large judgment was awarded against you, how would you pay it?

What insurance deductible should I choose?

You should pick the amount you can afford to pay out of pocket should you experience a loss, keeping in mind that the higher the deductible, the lower the price of the insurance. Additionally, the deductible only applies to property damage to your Illinois home or its contents, not the personal liability portion of the insurance.

What is replacement cost? What is actual cash value?

You will see both of these terms when purchasing home insurance. Replacement cost is the amount it would take to replace or rebuild your home or repair damage with materials of similar kind and quality without any deduction for depreciation. Depreciation is the decrease in value of property over time because of age or wear and tear.

Actual cash value is (often referred to by its initials as ACV) is the amount it would take to repair or replace property less depreciation.